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FAQs

Obligation to Pay
Please note: Only serious bids are to be placed in this auction. As a buyer, you are obligated to complete the transaction with the seller if you are the highest bidder at the end of an auction (meeting the applicable minimum bid or reserve requirements) and your bid is accepted by the seller, unless the item is listed in a category for Non-Binding Bids or the transaction is prohibited by law or by this Agreement.
What is a reserve price?

The reserve price is a price that is set by the seller. A reserve price is the minimum price a seller is willing to accept for the item. The seller is not obligated to sell the item if the reserve price is not met. The reserve price is an undisclosed amount that is not revealed to the bidders. However, if you bid above the reserve price it will inform you that the amount has been met, which is located on the item screen.

What is a proxy (maximum) bid?

Neofill features proxy (maximum) bidding.
This feature allows bidders to place the maximum amount that they are willing to pay for an item. The seller and other bidders do not know your maximum bid amount. Our system will automatically bid for you up to your maximum bid amount, which is based on the current high bid.

In the case that another bidder places a higher bid then you, we will send you an e-mail notification so that you can place another bid. Bidders using the proxy system for pre-setting a maximum bid may set that bid at any amount they choose, regardless of the prescribed bidding increment for any given item. Your maximum bid amount is kept hidden until it is over bid by another bidder.

Bid ACCEPTANCE
Your bid is not complete or guaranteed until you complete all screens. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your bid, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your bid to accept or decline your bid for any reason or for no reason at all. We reserve the right at any time after receipt of your bid, without prior notice to you, to supply less than the quantity you bid on of any product or service, with notice to you if this should occur, and a credit to your credit card if applicable.
What is Buy It Now?
You may notice that auction items may include a Buy It Now option in addition to standard bidding. This button is located directly below the Place Bid button when applicable. The Buy It Now feature allows you to purchase the item right away at a set price without waiting for the auction to close. After clicking the Buy It Now button, the item will need to be paid for at that time. Please note that once a bid is placed at or above the set buy it now price, the Buy It Now option will be removed from that particular item.